Business ProfileforMINDBODY Inc.

Terrible company - total bate and switch scheme. I was guaranteed by the sales rep that I could have 1-hour access to my account. This timing guarantee was the ONLY reason I signed the contract. (That and he said I had a 90-day out if I did not like the service, but that has not proven to be correct either.) I contacted B**** *****s the Chief Revenue Officer via LinkedIN and said the rep charged my card but did not deliver the account access. Because of this breech, I was unable to launch my booking software in a timely manner. I wanted to cancel the contract. He said he'd look into it. Soon I was receiving calls from minions who all lined up to tell me my 1-hour deadline was unreasonable and no company could do that. They would certainly help me now. I told them too late - I was already working with Mangomint who set up my account within hours. They said too bad, we listened to the recording between me and their rep and have determined I'm unreasonable and will have to pay for 12 months. I immediately filed a complaint with my Attorney General. I am also having my attorney file discovery on them so I can obtain the recording they mentioned. Additionally, I am seeking detailed files of the sales reps actions to prove he did nothing but lie to me in order to get me to sign the contract. I have lots documentation and I'm willing to fight this Goliath. They are horrible - do not do business with them! Total bate and switch!